Privacy Policy – jili 96 Casino

This Privacy Policy ("Policy") is issued by jili 96 Casino ("jili 96," "we," "us," or "our"), the operator of the online gaming platform accessible at jili96.club ("Platform"). This Policy applies to all personal information collected from individuals ("you," "Player," or "User") who access, register on, or interact with the jili 96 Platform, including through the website, live chat, email, and any other communication channels operated by jili 96.

jili 96 is committed to processing your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). Where applicable, we also observe internationally recognized data protection principles.

By registering a jili 96 account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the jili 96 Platform.

jili 96 collects the following categories of personal data from players and Platform users:

jili 96 does not intentionally collect sensitive personal information beyond what is necessary for identity verification and regulatory compliance. We do not collect biometric data, political opinions, religious beliefs, or health information unless specifically required by applicable law or regulation.

jili 96 collects personal data through the following means:

• Direct Collection: Information you provide when registering your jili 96 account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies, web beacons, and server logs. See Section 9 for details on our cookie practices.
• Third-Party Sources: Identity and age verification data from third-party KYC (Know Your Customer) providers; transaction data from payment processors such as GCash, Maya, and Philippine banks; fraud and risk data from anti-money laundering screening services.
• Regulatory Sources: Information received from PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine regulatory authorities in connection with our compliance obligations.

jili 96 processes your personal data for the following purposes:

• Account Registration & Management: To create, verify, and maintain your jili 96 player account, including identity and age verification to confirm you are 21 years of age or older.
• Service Delivery: To provide access to games, process deposits and withdrawals, credit bonuses, and deliver the full range of jili 96 Casino services.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our 24/7 Filipino support team.
• Regulatory Compliance: To comply with our obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR licensing conditions, and NPC data privacy regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gameplay patterns for indicators of problem gambling, administer responsible gaming tools (deposit limits, self-exclusion, cooling-off periods), and comply with player protection obligations.
• Marketing & Promotions: To send you information about jili 96 promotions, bonuses, and new games — but only where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
• Platform Improvement: To analyze usage patterns, improve the Platform's performance and user experience, and develop new features for Filipino players.

Under the Philippine Data Privacy Act of 2012, jili 96 processes your personal data on the following legal bases:

• Consent: Where you have given clear, informed consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or undergoing optional enhanced verification.
• Contractual Necessity: Where processing is necessary to perform our contract with you — specifically, to operate your jili 96 account, process transactions, and deliver gaming services as described in our Terms & Conditions.
• Legal Obligation: Where processing is required to comply with applicable Philippine law, including AML regulations, PAGCOR licensing requirements, tax obligations, and NPC directives.
• Legitimate Interests: Where processing is necessary for jili 96's legitimate business interests — such as fraud prevention, platform security, and responsible gaming monitoring — provided those interests are not overridden by your privacy rights.

jili 96 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, Maya, and Philippine banking partners, to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
• Identity Verification Providers: Third-party KYC and age verification services used to confirm your identity and age in compliance with regulatory requirements.
• Game Providers: Software providers whose games are hosted on the jili 96 Platform may receive limited technical data (such as session tokens) necessary to deliver gameplay. They do not receive your full personal profile.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or regulation.
• Fraud Prevention Services: Third-party fraud detection and risk management providers who assist jili 96 in identifying and preventing fraudulent activity on the Platform.
• Professional Advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom jili 96 shares personal data are required to process that data in accordance with applicable Philippine data privacy law and jili 96's data processing agreements. jili 96 remains responsible for ensuring that third-party processors handle your data appropriately.

jili 96 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Account Data: Retained for the duration of your active jili 96 account, and for a minimum of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements.
• Transaction Records: Financial transaction data is retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and AMLC regulations.
• Identity Verification Documents: Copies of government-issued IDs and KYC documents are retained for five (5) years following account closure or the completion of the relevant verification process.
• Customer Support Records: Live chat transcripts and support correspondence are retained for two (2) years from the date of the interaction, unless a longer period is required for dispute resolution or regulatory purposes.
• Marketing Preferences: Records of your marketing consent or opt-out are retained for as long as necessary to honour your preferences and demonstrate compliance.
• Responsible Gaming Records: Self-exclusion requests and related responsible gaming data are retained for the duration of the exclusion period and for five (5) years thereafter.

When personal data is no longer required for any lawful purpose, jili 96 will securely delete or anonymize it in accordance with our data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

jili 96 takes the security of your personal data seriously. We implement a range of technical and organizational measures designed to protect your information against unauthorized access, disclosure, alteration, or destruction, including:

• Encryption: All data transmitted between your device and the jili 96 Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data stored on our servers is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized jili 96 personnel and third-party processors who require it to perform their functions. All staff with access to personal data are subject to confidentiality obligations and regular data privacy training.
• Two-Factor Authentication: jili 96 offers two-factor authentication (2FA) for player accounts to provide an additional layer of security beyond your password.
• Fraud Monitoring: Real-time monitoring systems detect and flag unusual account activity, unauthorized login attempts, and suspicious transactions.
• Regular Security Audits: jili 96 conducts periodic security assessments and vulnerability testing to identify and address potential weaknesses in our systems.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, jili 96 will notify the National Privacy Commission and affected players in accordance with NPC Circular No. 16-03 and applicable breach notification requirements.

jili 96 uses cookies and similar tracking technologies to operate and improve the Platform, personalize your experience, and support our security and analytics functions. A cookie is a small text file placed on your device when you visit a website.

We use the following categories of cookies on the jili 96 Platform:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in to your jili 96 account and security cookies that help protect against fraud. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Remember your preferences, such as your preferred language, display settings, and responsible gaming tool configurations, so you do not have to reset them each visit.
• Analytics Cookies: Help us understand how players use the jili 96 Platform — which games are most popular, how long sessions last, and where users encounter difficulties — so we can improve the experience for Filipino players.
• Security & Fraud Prevention Cookies: Used by our fraud detection systems to identify suspicious activity and protect the integrity of the Platform.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling strictly necessary cookies may prevent you from accessing certain features of the jili 96 Platform, including your account.

jili 96 does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili 96:

• Right to Be Informed: The right to know what personal data jili 96 collects about you, why we collect it, and how it is used — as set out in this Policy.
• Right of Access: The right to request a copy of the personal data jili 96 holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account information directly through your jili 96 account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (see Section 7).
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You may opt out of marketing communications at any time by contacting our support team.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jili 96 has processed your personal data in violation of the Data Privacy Act. The NPC can be reached at privacy.gov.ph.

The jili 96 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. jili 96 does not knowingly collect personal data from individuals under the age of 21.

If jili 96 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and return any deposited funds in accordance with applicable law.

If you are a parent or guardian and believe that a minor in your care has registered a jili 96 account or provided personal data to the Platform, please contact our support team immediately so we can take appropriate action.

jili 96 employs age verification procedures during account registration to minimize the risk of underage access. However, we also rely on users to provide accurate date-of-birth information. Providing false age information to circumvent our age verification process is a serious breach of our Terms & Conditions and may result in account termination and referral to relevant authorities.

jili 96 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or our Platform's features and services.

When material changes are made to this Policy, jili 96 will notify registered players via the mobile number or email address associated with their account, or by displaying a prominent notice on the Platform, at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page reflects when this Policy was most recently revised. We encourage you to review this Policy periodically. Your continued use of the jili 96 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jili 96, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on the jili 96 Platform
• Response Time: We aim to acknowledge all privacy-related inquiries within two (2) business days and to provide a full response within fifteen (15) business days.

If you are not satisfied with jili 96's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for enforcing the Data Privacy Act of 2012.